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Customer Service
Where would I be without my customers? First of all, thank you. Thank you for supporting a means for me to be creative and find peaceful moments in my days. Thanks for the compliments, the interest, the word of mouth, and most of all, for giving me a reason to connect with others.
In attempts to make this shopping experience enjoyable, I offer the following:
~Free shipping to the U.S. and Canada
~A cute little kraft paper box hand stamped with my logo "Be the change you wish to see in the world"
~Each piece comes with a charming card listing stones and metals
~Granted materials are available, replacements at a reduced rate for lost earrings
~Free lengthening and shortening
~Repairs to jewelry if my craftsmanship should fail
(there may be a little fee if you need me to fix something because you partied too hard on your birthday and woke up with a broken necklace!)
~Custom work, please e-mail me
I use United States Postal Service, Parcel Post rate. This usually takes between 1-5 days if in the U.S.
Any further questions, feel free to e-mail me at:
mermaidlovesyou@gmail.com
To obtain the status of an order, enter the confirmation number and click Go!.
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